As Star Wars Jedi: Survivor continues to garner negative reviews on Steam for its PC performance issues, EA has issued a statement to buyers saying it is “aware [the game] is not performing to our standards” and stressed that it is “committed to correcting these issues”.
Star Wars Jedi: Survivor received a favorable critical reception earlier this week – Eurogamer called it “genuinely fun” despite a “lack of focus” – but reports of serious PC performance problems surfaced soon after today’s launch. . Currently, the game has a “mostly negative” rating on Steam, with users highlighting poor frame rates, crashes, and more.
Ahead of launch, EA had already promised players that it would deploy patches over the next few weeks to fix bugs, improve performance and expand on accessibility features – requiring players to pay up to £70 for the game. Hardly an encouraging start for hopeful customers — but now the publisher has addressed Jedi: Survivor’s reported PC flaws in more direct terms.
“We are aware that Star Wars Jedi: Survivor is not performing to our standards for the percentage of our PC players,” the publisher wrote in a statement. shared on twitter“Especially high-end machines or those with certain specific configurations.”
“For example,” it continued, “players using state-of-the-art, multi-threaded chipsets designed for Windows 11 were experiencing problems on Windows 10, or high-end CPUs with low-performance CPUs.” Unexpected frame loss was also observed on the end GPU. Rest assured, we are working to resolve these issues quickly.
“While there is no single, comprehensive solution to PC performance, the team is working on fixes we believe will improve performance across a spectrum of configurations. We’re working to fix these issues as quickly as possible.” Committed, but each patch requires significant testing to make sure we don’t introduce new problems.”
“Thank you for your understanding and apologies to any of our players who faced these issues,” the statement concluded. “We will continue to monitor performance across all platforms and will share update timings as they become available.”
Star Wars Jedi: Survivor on PC continues an unfortunate pattern for recent EA releases. EA Motive’s Dead Space remake was called an “intrusive stutter” by Digital Foundry when it launched back in January, while the EA-published Wild Hearts – which was immediately criticized for performance problems when it arrived in February – are still important issues for many people. PC player for over two months.